AssistITk12

How District Admins Access the System

How district administrators log in to AssistITk12 and what the owner/admin role can do.

District administrators sign in through the same login page as every other AssistITk12 user — no separate admin portal to remember.

Logging in

Go to your district’s AssistITk12 login page and enter your email address and password — the same credentials you set up during deployment, or the ones you were given when you were added to your district’s account.

AssistITk12 sign-in screen
The AssistITk12 sign-in screen

The district admin (owner) role

If you were the one who deployed AssistITk12 for your district, you’re the owner of that installation — the first district administrator. As the owner, you can:

  • Add additional district administrators
  • Manage school-level admin accounts
  • Manage the flow of staff data into AssistITk12
  • Edit or update AssistITk12 roles
  • Create new classrooms and sites

The dashboard

Once you’re logged in, the dashboard is your home base for managing district data, users, and account settings — see the Dashboard & Tickets Walkthrough for a full tour.

AssistITk12 dashboard showing ticket totals and weekly/monthly trends
The AssistITk12 dashboard

Next steps